The Black Telephone

Antique wall phoneI have a friend that sends emails from time to time to a group of his friends. Sometimes they contain jokes. Occasionally there’s some suggestive photos of attractive young women. (I think he’s got two lists – one for general content and one more restricted. I appear to be on both.) Sometimes there are stories or photos of the “do you remember when…” variety. (I’m old enough that I actually do remember most of those things.) And occasionally there is a story with a message.

A few days ago I received one of the latter variety. I have no idea where he got it. But I thought it was worth passing along. What follows is the content of his email. And I actually remember when our first telephone was installed, a black box attached to the wall. Thanks, Wally.


When I was a young boy, my father had one of the first telephones in our neighborhood. I remember the polished, old case fastened to the wall. The shiny receiver hung on the side of the box. I was too little to reach the telephone, but used to listen with fascination when my mother talked to it.

Then I discovered that somewhere inside the wonderful device lived an amazing person. Her name was “Information Please” and there was nothing she did not know. Information Please could supply anyone’s number and the correct time.

My personal experience with the genie-in-a-bottle came one day while my mother was visiting a neighbor. Amusing myself at the tool bench in the basement, I whacked my finger with a hammer, the pain was terrible, but there seemed no point in crying because there was no one home to give sympathy. I walked around the house sucking my throbbing finger, finally arriving at the stairway. The telephone! Quickly, I ran for the footstool in the parlor and dragged it to the landing.

Climbing up, I unhooked the receiver and held it to my ear.

“Information, please,” I said into the mouthpiece just above my head. A click or two and a small clear voice spoke into my ear.

“Information.”

“I hurt my finger…” I wailed into the phone, the tears came readily enough now that I had an audience.

“Isn’t your mother home?” came the question.

“Nobody’s home but me,” I blubbered.

“Are you bleeding?” the voice asked.

“No, “I replied. “I hit my finger with the hammer and it hurts.”

“Can you open the icebox?” she asked.

I said I could.

“Then chip off a little bit of ice and hold it to your finger,” said the voice.

After that, I called “Information Please” for everything. I asked her for help with my geography, and she told me where Philadelphia was. She helped me with my math.

She told me my pet chipmunk that I had caught in the park just the day before, would eat fruit and nuts.

Then, there was the time Petey, our pet canary, died. I called,
“Information Please,” and told her the sad story. She listened, and then said things grown-ups say to soothe a child. But I was not consoled. I asked her, “Why is it that birds should sing so beautifully and bring joy to all families, only to end up as a heap of feathers on the bottom of a cage?”

She must have sensed my deep concern, for she said quietly, “Wayne, always remember that there are other worlds to sing in.”

Somehow I felt better.

Another day I was on the telephone, “Information Please.”

“Information,” said in the now familiar voice.

“How do I spell fix?” I asked.

All this took place in a small town in the Pacific Northwest. When I was nine years old, we moved across the country to Boston. I missed my friend very much.

“Information Please” belonged in that old wooden box back home and I somehow never thought of trying the shiny new phone that sat on the table in the hall. As I grew into my teens, the memories of those childhood conversations never really left me.

Often, in moments of doubt and perplexity I would recall the serene sense of security I had then. I appreciated now how patient, understanding, and kind she was to have spent her time on a little boy.

A few years later, on my way west to college, my plane put down in Seattle. I had about a half-hour or so between planes. I spent 15 minutes or so on the phone with my sister, who lived there now. Then without thinking what I was doing, I dialed my hometown operator and said, “Information Please.”

Miraculously, I heard the small, clear voice I knew so well.

“Information.”

Information operatorI hadn’t planned this, but I heard myself saying, “Could you please tell me how to spell fix?”

There was a long pause. Then came the soft spoken answer, “I guess your finger must have healed by now.”

I laughed, “So it’s really you,” I said. “I wonder if you have any idea how much you meant to me during that time?”

“I wonder,” she said, “if you know how much your calls meant to me. I never had any children and I used to look forward to your calls.”

I told her how often I had thought of her over the years and I asked if I could call her again when I came back to visit my sister.

“Please do,” she said. “Just ask for Sally.”

Three months later I was back in Seattle.

A different voice answered, “Information.”

I asked for Sally.

“Are you a friend?” she said.

“Yes, a very old friend,” I answered.

“I’m sorry to have to tell you this,” She said. “Sally had been working part time the last few years because she was sick. She died five weeks ago.”

Before I could hang up, she said, “Wait a minute, did you say your name was Wayne ?”

“Yes.” I answered.

“Well, Sally left a message for you. She wrote it down in case you called. Let me read it to you.”

The note said, “Tell him there are other worlds to sing in. He’ll know what I mean.”

I thanked her and hung up. I knew what Sally meant.

Never underestimate the impression you may make on others.

Whose life have you touched today?

#inspirational #personal

You Are Not the Centre of the Universe

galaxy imageA while back someone shared this video with me. And as sometimes happens, it got me thinking. (As my daughters might tell you, that could be dangerous.) Take a look at the video now.

The laws of physics in action. Gravity, mass, angular momentum and a bunch of other concepts. They combine to keep the universe in motion – and our little piece of it as well. But the scale beggars the imagination!

Given the billions and billions of planets out there, it seems an absolute certainty that there are other intelligent species evolving in their own ways. Some are likely less advanced than we are. Some no doubt are far beyond us.

Yet, there are vast numbers of people on this planet that believe humans are the centre of importance. And a significant subset of those would not even include all humans – only those that looked, and talked and believed as they do.

That represents arrogance of the first order. This same arrogance seems to be behind the lack of regard for the finite resources of our small planet and the nasty things we are doing to it, and to ourselves in the process. They seem to be saying, “We are so important that we will be alright no matter what we do, either to others or to the environment in which we live, as we seek to better our own situation.”

Arrogance has got in the way of rational thought. In the vastness of the universe, we are insignificant. Half the human race could be wiped out and the universe would not care one bit.

If we are to survive as a species, we need to give some thought to our place in the grand scheme of things. How can we steward our planet so that those of us who live here have adequate supplies of healthy air, water and food to sustain us? How can we work together for our mutual benefit on an ongoing basis? If the population continues to grow we will outstrip the capacity of the planet to provide for us. Yet we are some considerable way away from having the capability to find another planetary home. It will require large scale cooperation to avoid destroying ourselves. What will it take to get a critical mass of people to realize this?

We are not the centre of the universe. And to act otherwise could well spell our doom as a species.

#cosmos #future #foodforthought

Why Can’t You Get a Straight Answer from Your Doctor?

doctor stethoscopeOn a couple of occasions I have asked my doctor about whether I should take a particular supplement. This seemed a good idea at the time since your doctor is supposed to be the ultimate expert when it comes to human health. What I expected was either “yes that’s a good idea because…” or “no, you shouldn’t do that because…” But the answers I got were neither.

Based on my research, the supplements I was asking about should have been beneficial. What I was seeking was confirmation, based on the doctor’s knowledge of my current health and the medications I was taking, that there were no counter-indications to me taking the supplement. What I got was waffling – no firm response either way. I found this quite disturbing. The responses left several impressions:

  • I could take the supplements if I wished but the doctor would offer no opinion about what beneficial effect they might have.
  • There was an underlying message that I might be wasting my money. He seemed to be saying that I should be able to get all of my needed nutrients from a healthy diet.
  • The doctor seemed not very knowledgeable about the supplement despite the fact that the ingredients were clearly listed on the packaging.

In frustration I went to talk with my pharmacist. She gave me a very clear response. This and that ingredient in the supplement would likely lead to this benefit; there was no risk of harmful interaction with my current medications; but I should ensure that at least x hours separated taking this medication and that supplement to ensure no interference with the effectiveness of the medication.

So why wouldn’t the doctor, the supposed expert in my health care, give me a straight answer?

Physician Training

After research and some thought the answer has become clear. As a society we have this image of a doctor, promoted heavily by the medical profession, as the ultimate expert in human health. We assume anything a doctor says about human health is an absolute fact. But that is a false assumption.

A doctor goes through many years of education, training and practice that has a focus on two things: diagnosing injury and disease; and treating the injury or disease. Diagnosis consist of gathering information about the presenting condition (asking questions of the patient, taking physical readings such as temperature and blood pressure, running a number of tests, etc.), analyzing the information to develop a hypothesis about the condition, and formulating a treatment plan based on the hypothesis. Treatment typically involves administration of pharmaceutical drugs and possibly surgical intervention. That training and experience has very little to do with keeping you healthy. They should rightly not be called health care professionals but rather injury and disease treatment professionals.

When you ask a doctor a question that has a focus on maintaining and enhancing optimum health, the doctor has no basis for offering an informed answer because their training and experience has not addressed the topic in any meaningful way. Their entire mindset is on treating injury and disease. Their idea of preventive health care is diagnosing disease earlier rather than trying to prevent the disease in the first place.

Physician Risk Mitigation Strategies

When a doctor prescribes a pharmaceutical drug they must be very careful. And they know it. There is a very good reason for that concern. Almost all pharmaceutical drugs are toxic poisons. When given in small doses they may have a specific beneficial effect in certain circumstances. But prescribing the wrong drug or a patient taking too much of the drug can have serious and even fatal consequences. It is no wonder that one of the largest costs that a doctor incurs is malpractice insurance. They tend to be extremely cautious. And you can understand that position.

Also the pharmaceutical industry is highly regulated. Before a drug can be made generally available it must go through extensive clinical trials. The intent is to prove safe dosages and to verify effectiveness at treating a specific condition. The testing could take several years and cost hundreds of millions of dollars. The tests must be run again if the drug company wants to make any claims about it being useful to treat a different condition. The standard for these tests is placebo controlled blind testing involving a significant number of subjects. Given the risks represented by toxic pharmaceuticals, the rigor demanded is understandable.

Where the problem arises is the tendency of the medical community (pushed to some extent by the pharmaceutical industry) to think that the same risk and testing standards apply to nutritional supplements. That is a false assumption.

Unlike pharmaceutical drugs, nutritional supplements are not toxic poisons. That is why the regulatory authorities treat them differently.

To illustrate the point consider this. In the April 15, 1998 Journal of the American Medical Association, Dr. Bruce Pomeranz said, “The medications we prescribe cause over 100,000 deaths per year.” That’s prescriptions where the patient took the medication as instructed. He also stated that another 2.1 million patients have serious complications because of medications. The same paper pointed out that properly prescribed and administered medication is the fourth leading cause of death in the United States (Reference 1). In contrast, the number of deaths in any given year attributable to vitamin supplements when taken as directed is zero.

Despite this, doctors in general and many members of the wider population assume that because a supplement has the same physical form as a medication (a pill or a capsule) the same criteria should apply.

So it is not surprising that you won’t see many doctors endorsing any particular nutritional supplement. In fact in my jurisdiction, the College of Physicians and Surgeons (the licensing body for doctors) has stated that any physician that prescribes or recommends a compound that is not backed up by a peer reviewed placebo controlled blind study of the effect on a single specific condition risks losing their license to practice medicine.

To avoid risk of a malpractice law suit or loss of their license, doctors actively shy away from offering any meaningful advice when it comes to most nutritional supplements. And to avoid temptation, many doctors keep themselves intentionally ignorant of the subject matter.

Don’t Blame Your Doctor

Don’t blame your doctor for this state of affairs. Every doctor that I know truly cares about their patients and wants to help. But their training and ongoing education, funded in large part by the pharmaceutical industry, as well as the regulatory environment in which they operate, limits what they can do.

Sixty years ago doctors were treated like gods when it came to the human body. And the medical profession actively promoted that view. But now, with ready access to all manner of knowledge about health, disease, and many different approaches to enhancing our health, people are starting to take a more active role in managing their wellbeing. That is a good thing.

But please don’t go to your doctor with the the 1950’s view of their role and pester them about something that is outside their area of expertise. You will both come away from the experience very frustrated. The doctor will feel you have wasted his time that could be better spent treating a disease. And you will feel you have wasted your time and emotional energy because your concerns have been ignored. Accept the doctor’s role for what it really is (and not how the medical community would like it to be perceived).

What Can You Do?

It is a reasonable and prudent thing to do to seek professional advice before putting some new compound into your mouth. If you can’t get a straight answer from the medical professionals where can you go?

The obvious answer is to talk with your pharmacist. A pharmacist is an expert in understanding the effect that various chemical compounds have on the body and how different compounds might react or interfere with other compounds. They are far more knowledgeable than most doctors in this area.

When you approach the pharmacist, ensure that you have relevant information available:

  • the ingredients list for the supplement in question,
  • a list of the other supplements and medications you are taking, and
  • any diagnosed conditions you may have.

The key question to ask is “do you see any problem with me taking this supplement?” Then based on the answer to that question and any other research you have already undertaken, make an informed decision. But don’t depend on your doctor to contribute in any meaningful way to this decision.


Reference 1: J. Lazarou, B.H. Pomeranz, P.N. Corey, “Incidence of adverse drug reactions in hospitalized patients,” JAMA, 279 (1998)

#health #science #nutraceuticals